# Asking for access to an app

> Request access to an app you can see but not open, and answer requests for your own apps.

Source: /toft-docs/latest/user/share/requesting-access/

If an app is in your list but you cannot open it, request access.

1. Open the app, or use **Request access** next to it in the app list.
2. Under **Why you need it (optional)**, say what you are working on. A clear note gets a faster answer.
3. Select **Request access**.

The request asks for **Viewer** access. While it is pending, the app's page shows it, and you can **Withdraw** it. The owner's answer appears on the same page, including the reason for a declined request.

> **Note**
>
> Nobody gets access because a request went unanswered. There is no automatic approval and no timeout.

## What you cannot ask for

- **An app you cannot see.** If an app is not in your list, Toft answers "not found". Ask the owner directly.
- **Editor access while your account role is viewer.** That request is declined automatically. [Become a publisher](/toft-docs/latest/user/account/becoming-a-publisher.md) first.

## Answering requests for your app

Pending requests appear at the top of your app's **Access** tab, with each person's note. Select **Approve** or **Decline**; you can add a reason when you decline. For a group-owned app, any member of the owning group can answer.

Grant the smallest role that does the job, and answer every request, including with "no".